21+

zet baji Responsible Gaming

Betting and casino games are entertainment — not a way to earn income. zet baji wants you to stay in control at all times, play on your own terms, and seek help when you need it.

Prohibited for under 21 Self-exclusion available 24/7 support

When does gaming become a problem?

Betting and online casino games are a weekend pastime for many people. But for some, it gradually slips out of control — continuing to play after losing money, placing bigger bets hoping to recover losses, losing focus on family or work. zet baji believes this needs to be talked about openly.

Responsible gaming means knowing how much time and money you will spend, and sticking to those limits. Our Terms and Conditions explicitly state that account registration and betting by anyone under 21 is strictly prohibited. We make no exceptions to age verification.

You can find answers to more general questions about online betting on our FAQ page. It covers a range of topics from deposits and withdrawals to account management.

If you feel that gaming habits are affecting your daily life or that of someone you know, take action without delay. Our tools and support options are described in detail below.

Tools to keep yourself protected

Once logged in to your zet baji account, you can activate the tools below. Contact 24/7 live chat or email support for any changes.

Deposit limit

Set a maximum daily, weekly, or monthly deposit amount. Lowering a limit takes effect immediately; raising one requires a set waiting period.

Session time limit

Set a time limit on how long you play in one sitting. Once the set time is up, the system will automatically end your session.

Cooling-off break

Temporarily close your account for a set number of days. During this time, logging in or placing bets will not be possible.

Self-Exclusion

If you want to step away from gaming for an extended period, choose self-exclusion. Once activated, it cannot be reversed before the set period ends.

Loss limit

Set the maximum amount you are willing to lose within a given period. When the limit is reached, your session will stop automatically.

Betting history review

You can view your full betting and deposit history at any time — useful for understanding your own spending patterns.

Apply for self-exclusion

Self-exclusion can be activated directly from your account. Or fill in the details below and send a request to our support team — they will act within 24 hours.

Warning signs of a problem

If you notice any of the following in yourself or someone you know, talk about it:

  • Repeatedly placing bigger bets to try to recover lost money
  • Trying to stop playing but being unable to
  • Hiding betting activity from family or friends
  • Borrowing money to cover household expenses or bills
  • Feeling restless or irritable when unable to play
  • Time meant for work, study, or family being spent on betting
  • Thinking only about gaming and being unable to focus on anything else

Some tips for safer play

Following these habits helps keep betting enjoyable:

  • Set a budget before you play — and be prepared to accept it if you lose it
  • Use an alarm or timer while playing
  • Never bet while drinking alcohol or feeling drowsy
  • Do not immediately try to recover after losing a match or game
  • Set a deposit limit and check your spending regularly
  • Talk openly with family or friends about your gaming habits
  • Do not let anyone under 21 use your account

Where to get help

If you are struggling, you do not have to face it alone. Consider the following options:

zet baji support team

Our 24/7 live chat and email support are available in both Bengali and English. Contact them directly to request a deposit limit, cooling-off period, or self-exclusion.

Family and close ones

Tell someone you trust in your family. Family support is often the most effective help. If it is hard to say out loud, write it down.

Professional counsellors

Mental health professionals and counsellors use proven methods to help with addiction. Mental health services are becoming more accessible in Bangladesh — contact your nearest hospital or clinic.

Peer support groups

It is possible to learn from the experiences of those who have been through the same situation. Support groups and community forums for problem gambling are available in various cities and online.

You can read more about zet baji's goals and values on our About Us page — our commitment to responsible gaming is clearly stated there as well.

zet baji's commitment — your safety is our responsibility

We believe that sustainable entertainment is only possible when players are in good health and in control. That is why age verification, self-exclusion, limit-setting, and support options are always active at zet baji — and our Bengali-speaking support team is available 24/7.

Questions about responsible gaming

Yes. If your account has a withdrawable balance at the time self-exclusion is activated, it will be returned following the standard process. Contact the support team for more details.

Lowering a limit takes effect immediately. Requests to raise a limit are subject to a set waiting period — this is intentional, to prevent depositing more in a moment of impulse.

Change your password immediately and notify our support team. If that person is under 21, this is a serious matter — we will investigate and take the necessary steps.

Cooling-off is a temporary break — usually from a few days to a few weeks. The account reactivates automatically when the period ends. Self-exclusion is long-term — starting from a minimum of 1 month — and cannot be reversed before the period is up. For serious issues, self-exclusion is the more effective option.

You can reach out to mental health professionals and counsellors in Bangladesh — these services are available at government hospitals, private clinics, and online platforms. Support from family is also important. Our team at zet baji's 24/7 live chat is also ready to help you take the necessary steps.

Registration and betting by anyone under 21 is strictly prohibited at zet baji. There are no exceptions to age verification. Any account found to have been registered with false information will be permanently closed, and any funds held may be forfeited.